Autism Friendly Award
The Autism Friendly Award is designed to support customer-facing organisations to provide an autism-friendly environment and inclusive customer service
Every autistic person deserves to feel comfortable in their local community, particularly in retail and public spaces where they can often feel overwhelmed. By providing an autism-friendly service, your organisation will play its part to create a more welcoming environment and make a difference to the lives of autistic people.
What does being autism-friendly mean?
Employees understand how to effectively communicate with autistic people |
Making spaces more accessible and less overwhelming for autistic people |
Providing information about your venue to help autistic people plan their visit |
Ensuring local communities are more inclusive |
Delivered by the National Autistic Society, the award is founded upon the years of working with autistic people, their families and the communities that serve them. By meeting our standards and achieving our Autism Friendly Award, you will demonstrate to your customers that your organisation offers an industry approved autism-friendly environment.
Case studies
Hoe Grange Holidays
They received their Autism Friendly Award in 2023, owners David and Felicity Brown show clear commitment to making Hoe Grange Holidays accessible to autistic people and their families.
Burlton Cottages
In 2024, they received the Award, showcasing their commitment to inclusivity and accessibility for autistic people.
Pricing by size of organisation and number of customer-facing staff
MicroFor organisations with 0 - 10 employees. |
Price: £295 |
SmallFor organisations with 11 - 50 employees. |
Price: £595 |
MediumFor organisations with 51 - 250 employees. |
Price: £795 |
LargeFor organisations with 250+ employees |
Price: bespoke |
Multi-siteFor organisations with more than one premises. |
Price: bespoke |
Interested in applying?
Enquire about applying for the Autism Friendly Award or ask any questions you may have.
Autism-friendly guides and resources
There are small changes you can make that make a big difference to autistic people, from customer information to staff awareness. Learn more about this in our guides.
See our autism-friendly guides and resources